The Pfaff Difference

Congratulations on your decision to buy a Subaru. With their versatile features, they’re perfect for both everyday commutes and adventures alike. With your Subaru by your side, there’s nothing holding you back from exploring everything Guelph, Ontario, has to offer.

To help make this already-exciting process that much more enjoyable, the team at Pfaff Subaru is eager to provide you with VIP treatment as part of the Pfaff Difference.

Read on to learn more.

What Is the Pfaff Difference?

You expect the car-buying process to be a smooth event. When you shop with us, you’ll not only enjoy an easy shopping experience, but you’ll also remember this event for years to come. That’s because we make it our mission to exceed your expectations.

We offer the Pfaff Difference to everyone who walks through our doors as a way to provide unparalleled customer service.

The Pfaff Difference is just one of many reasons why drivers like you have trusted us with all your automotive needs since 1964.

The Five Promises of the Pfaff Difference

Five different promises make up the Pfaff Difference. Each one, while impressive on its own, works with the other promises to provide the best experience possible.

Let’s take a look at each of these to see how they’ll further simplify the buying process.

1). We Promise to Make a Great First Impression

When you shop with us, we’ll always put our best foot forward.

We know you live a busy life and may not have the time to research vehicle prices. To help you get behind the wheel faster than imagined, we do the research for you.

Our team analyzes industry data to ensure fair market pricing for our entire inventory, including both new and pre-owned vehicles.

Thanks to this promise, you can save time prior to buying.

2). We Promise to Never Keep Anything Hidden

Nobody likes secrets, especially when it involves an investment like a Subaru.

As part of the Pfaff Difference, we promise to always keep everything in plain sight. That includes removing pre-loaded and administration fees.

Thanks to this promise, you’ll feel confident going into the purchasing process.

3). We Promise to Give You Our Undivided Attention

Have you ever felt like a sales expert was distracted when helping you make a big purchase? Have you ever received assistance, only to be handed off to another associate who is unfamiliar with your needs? We know how that feels and how it can slow down the buying process, which is why our team always provides undivided attention.

Throughout the process, you’ll only deal with one expert who fully understands what you need in a Subaru. No more being passed from associate to associate.

Thanks to this promise, you’ll take the driver’s seat faster and with fewer interruptions.

4). We Promise to Help You Find Your Dream Subaru

In addition to having the undivided attention of one of our sales experts, they’ll also work tirelessly to help you choose the Subaru of your dreams.

However, if you think the Subaru you chose isn’t your perfect match, let us know. We offer a 3-day, 300-km money-back guarantee on all in-stock vehicles, as well as a 30-day, 1,500-km exchange policy on all pre-owned cars.1

Thanks to this promise, you’ll have total peace of mind that you can never make the wrong choice.

5). We Promise to Work on Your Schedule

You live a busy life. Between work and errands, family and friends, you may feel that you don’t have enough time to shop for your new car. As part of the Pfaff Difference, we always work on your schedule.

Shop anytime, anywhere, thanks to our flexible online hours of operation. Browse our inventory and receive accurate pricing and payment options all from the comfort of your own home. If you find your favourite Subaru, you can either initiate or complete the purchase.

Thanks to this promise, you can buy your new car at the time that’s most convenient for you.

Experience the Pfaff Difference Today

Ready to buy your new Subaru and experience the utmost in customer service? Then don’t wait to visit us at Pfaff Subaru. With our help, you’ll find your dream car to boost your Guelph, ON, travels in no time.

Contact us today to experience the Pfaff Difference.


1Pfaff offers a 3-day/300-km money-back guarantee on all vehicles and a 30-day/1,500-km exchange policy on all pre-owned vehicles. Mileage and model restrictions apply.